At the start of 2013–years ago, really–I started Sorry House. Imagined as a community collective (I was, after all, a year younger) and re-imagined several times with several different names, like high schoolers starting a band, it quickly became a very self-driven thing. I’ve rejected a lot and assimilated more. I’ve seen my books go from PDF to featured in Vice, Paper, Nylon, and The Rumpus, from my desk to the windows of McNally Jackson. Here’s everything that I’ve learned so far.
The basics
No one cares about you as much as you care about you. This is a very helpful principle in life, but here’s it applied to publishing. As great as your idea to start a press may sound to your friends, and as supportive as they might be, it will ultimately come down to you to make it happen. Yes, friends are great for brainstorming, and you should collaborate with them. However, they have their own lives and when it comes to the bullshit of making things happen it has to be you slogging through it. I’ll come back to friends later.
Hate writers, hate books, hate publishing. Get mad when you see awful covers on great books, get frustrated when great presses have incomprehensible websites, cringe when a book is blurbed to be a “tour-de-force,” or another famous author makes an awkward stab at social media. Unfollow any writer who brags about their manuscript or penchant for whiskey. Feel bad for feeling superior. Remember it’s about doing. Feel excited.
Listen to 2 Chainz. There are a million presses and magazines out there. If you’re not different, why add to the noise? They’re all “at the forefront of avant-garde” apparently, so what are you bringing to the table? Luckily the world of writing and publishing sets a low bar for what’s exciting. With so much distance, traditionally, between book and author, editor and press, having yourself in the foreground is radical on its own. Since you are, literally speaking, different, the more you and your press merge into one entity, the more idiosyncratic it will become. Look at Giancarlo Ditrapano of Tyrant Books. You can’t follow one on Twitter without following the other (it’s a single account), and when you see a Tyrant book, you see Ditrapano reading it and saying, “This is it, this is really iit.”
However, work isn’t enough so don’t be precious. The best book in the world has probably failed because the publisher didn’t do a good job selling it, and now him and the author are both dead and forgotten. Don’t skimp on design. When you put out a book you’re not just competing with every other book, but also every other way people can spend their time and money, from watching porn to eating a breakfast burrito. You have to make your book look better than a breakfast burrito, which lacks both a sleek homepage and a well designed logo.
I repeat, the work isn’t enough, so don’t be precious. Especially in the beginning, people will only take you as seriously as your website. With just a Gmail account and dream, getting started–from soliciting blurbs to scheduling a book launch–will be very difficult. I would recommend asking a web-developer friend, but in my experience web-developers are optimistic and overworked. This is a big friend-debt that can be avoided, and stringing along an unpaid project isn’t fair to either of you. Squarespace and Tumblr both have really beautiful templates, just make sure to pay for a custom URL to redirect to. Plus, this site is going to double as your store. You can get a buy-it-now button from PayPal for free to begin pre-orders and direct sales.
But the work is still important. Don’t let print-on-demand services take your hard earned profits away. Amazon makes it convenient, printing your books and selling them through their site according to their market algorithms, but you’re a publisher now and you’re in control. When you order your books in bulk, you put in financial investment, you get to drop a chunk of change and say to yourself, “Now what are you going to do.” You get to be creative, write personal notes in the books you mail out, be in touch with your readers, be the process rather than take part in it. On top of all that, you’re rewarded with higher margins, allowing you to print more books, and drop a shift at your job.
Have respect for things you don’t understand. Just because you know how layers work doesn’t mean you’re a graphic designer. Just because you’ve got a DSLR doesn’t mean you’re a photographer. Wherever you have the opportunity to work with a professional, take it. Helvetica isn’t the only font out there and there are people who make fonts for a living. Make sure the cover art you go with looks good online, since that’s where you’re selling it.
Your friends are your best friend. If you’re lucky, you know people who do these things and do them well. Ask them for help, and be specific (“A simple, clean logo, something like these examples.”) so they can fit your assignment into their busy lives. Be clear about what you want, and be nice (be really fucking nice). Promote their work alongside your books for now. Eventually you will be able to pay them for their work and it will feel awesome.
Marketing small press.
The big five publishers don’t know how to sell books. Not really anyway. I interned at (what is now) the largest publisher in the world, and the formula was to skim the editor’s notes (which were a brief plot summary, three line biography, etc.) and, print press releases on company letterhead, calling it a modern masterpiece, a thrilling page-turner, a dazzling tear-jerker. Mail those press releases out with the books to a 300-entry list that’s not even up to date with current press contacts, and ask me to mail them out. On a good day, two or three reviewers get back to the publicists. The model is a few best-sellers float the rest, and there’s a machine in place to at make a few bucks on everything else.
You have the advantage. As a person in your bedroom with a Gmail account and a $300 box of books, you can do whatever you want. You don’t have mouths depending on book sales for food. You don’t have a boss to answer to, or employees to pay. You don’t have to worry about what the New York Times thinks about your book because the New York Times doesn’t care.
Content is promotion. Nothing makes me want to buy a book less than an author on Facebook saying “Have you read my book yet? Here’s your chance!” What does make me want to buy their book, though, is a funny or compelling Twitter feed, an interesting photography Tumblr, a great ask.fm account. This is how books are sold these days, and it’s a wonderful thing. We have all these opportunities to make selling more interesting than a commercial, to subvert the daily tedium of social media, to publicly slander your author instead of saying she’s the most honest writer alive. Advertising doesn’t have to be the necessary evil of your art, it can be a part of the object itself. Make it weird, make it funny, pay attention to what your inclinations are and indulge them. Don’t just compare the price of your book to a latte and call it a great deal.
Pray every night that the post office goes bankrupt. It’s a wildly inefficient service that does the public more harm than good. The goal, I think, is to slowly waste people’s energy in life, so that they’re more sedate and willing to consume things. I would bring the same size envelope to three different clerks on the same day and get three different rates. Fed up, I eventually brought a ruler with me to demonstrate that I was mailing a “large envelope or flat” instead of a package, and was promptly told that it isn’t the clerk’s job to measure mail.
Use Shipstation instead. This is by far the best mailing solution I’ve found after a solid month of mailing-induced despair. Stamps.com has an anqituated nightmarish user interface. When I tried to void stamps because their form didn’t refresh, I was told to mail them in on my dime to their processing center and wait several weeks for my $2.50 back. When I tried to cancel the service (which can only be done over the phone) their representative tried to sell me on a more expensive subscription, then attempted to bill me an extra month. Shipstation is clean, easy to use, imports orders automatically from PayPal, and produces product sales reports in graphs even I can understand. You’ll get a discount on postage, which with enough volume will pay for the monthly subscription.
Choose the right printer. There are many printers out there, I started with 48hourbooks.com because of how easy they are to work with. There’s no fine print, no extra fees, overage costs, or uncertain timeframes. They accept paypal, and staff real people you can talk to on the phone. Their books are digitally printed (lookup digital vs. offset printing) but don’t have any of the telltale signs of a digitally printed book, besides some occasional streaking on the cover, barely noticeable. Plus, they’re cheap.
Buy cheap, buy used. Get nice bubble mailers so your books arrive intact, but get them straight from China through eBay, 500 for twenty bucks. Maybe you need a printer, and on Craigslist you found an office that’s closing and sell its supplies for cheap. Maybe you want to make your life easier and get label paper, so that you can stick your Shipstation stamps right on the envelope, so you report the one you got from Amazon as damaged and they send you a second without question. You’re winning.
Three hundred dollars. Using 48hrbooks for this example, you will get 60 copies of your first book, perfectly-bound, delivered to your door. The breakdown of this small order comes to just under $5 a book. Let’s say you sell it for $15 direct through your clean new website. $2.00 goes to shipping it with your ebay-found padded envelopes, and PayPal takes another buck in fees. That leaves you with five dollars profit. We’ll get to paying your author fairly later. 10 copies are given to reviewers (ones you know, friends if need be, don’t throw away your books at big magazines), leaving 50 copies sold for a total of $250 profit, on top of the recouped $300. Now you have $550 to work with, and you can order a larger print run of 125 books for $480, at about $3.50 a book. Your profit margin is at around $8.50 per sale, and you can set aside a few more copies for review, and begin paying your author.
On paying your authors. There are a number of ways to do it, some pay just in books. Royalties can get confusing if paid monthly, so many small presses pay them upfront (e.g. order 100 books to sell, determine profit margin, pay author as soon as they arrive, sleep soundly.) Author royalties range wildly. Typically, small presses pay better than big ones, but without an advance. My goal for Sorry House’s first book was to work hard to make sure I can publish whatever I want down the line. It would be the backbone of the press, a more sellable book than others I might be interested in putting out. So I worked with Mira Gonzalez on finding a number we were both happy with for me to buy her book from her. The agreement was that within six months of publication, I would pay her a lump sum of $800, and any profit I managed to make after that I would keep. For a first-time author and a first-time press, it was an enormous risk that I took, but it was also an empowering goal to work toward, needing to make at least $800 in profits before I see a nickel. It also felt good to know that I’m paying my author better than many small presses do.
The Marketplace
Bowker hates you. Bowker is the distributor for ISBNs, those numerical barcode you see on the backs of books. Large presses can buy a thousand ISBNs from Bowker for a dollar apiece. Small presses are often short lived, and never put out many books, so that kind of bulk doesn’t make sense for you. A single ISBN, purchased by itself, is $125 with an extra $30 for the barcode image. However, a pack of ten is $250, so if you plan on publishing any amount of books greater than one, ten is your most cost effective option. If it’s too much money at the beginning, don’t worry. You make the most profit from direct sales anyway, and neither you nor your readers need an ISBN on your book. Only Amazon and bookstores do. So sell direct until you make enough profit to swallow the $250 and get your book the fascist serial code it deserves.
Small press distribution hates you. Touted as the charitable non-profit connecting readers and bookstores with small presses for [too many years] this organization will, yes, take just about any publisher on and distribute your books should an independent bookstore order some. However SPD’s terms ensure that their bottom line is covered no matter what, giving themselves very little incentive to actually sell your books. So the marketing is really on you. With your website, Paypal button, and shipstation account, you’re mailing books all the time, so SPD isn’t making your life any easier by distributing. They will gladly take your $185 in upstart fees, list your book online, order a couple of copies for which you pay shipping, send you a notoriously late check of half the profits if any books sell, and bill you if they don’t. In my experience, a few awesome bookstores will come to you directly, or respond positively if you come to them. Sorry House, for example, doesn’t belong to any distributor but still sells copies wholesale directly to stores like Powell’s and McNally Jackson, both of which approached us pretty early on, thanks to their very rad buyers. So my advice: don’t bother with SPD. In fact, help me take them down.
Also, Amazon hates you. Amazon buys books from on consignment at an egregiously high 55% discount (Bookstores usually get 40%) So when signing up for an ISBN and listing your book on Amazon, you should set the price high, even if you sell your book direct through the site for $10-$13. Mark it up an extra two or three bucks, so that after their 55% discount, you’re still making a decent profit. They’re going to discount your book to consumers anyway, so let them bite the bullet instead of you. Unlike SPD, Amazon is an effective bookseller. I do believe that Amazon manages to sell books to people who wouldn’t otherwise find or purchase small press books on their press’s homepage, and when the numbers are good, it’s nice to be able to send off 50 books off to Amazon and get a nice big check, on time, a month later. Like SPD, Amazon makes you pay shipping, so when they send you small orders of a couple books or so, it’s best to ignore them and wait for a larger one, to make it worthwhile.
TL;DR
Do it properly.
Be different.
Be nice to your friends.
Fuck SPD.
And remember, no one cares about you as much as you care about you.
Tags: books, business, heroes, jobs, publishing, spencer madsen
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This was cool. I’m excited for all the small presses (and small websites!) of the world. It makes me feel like I’m living in the 18th century–coffeehouses and people writing encyclopedias in garrets and lots of pamphlets and radical print culture. I just hope we get the revolution part better this time.
“Unfollow any writer who brags about their manuscript or penchant for whiskey.”
Uggggh.
::Goes back and deletes the three references to whiskey in current project.::
(Seriously though, this was a cool read. Lots of helpful info!)
I tweet A LOT about my consumption of Fireball whiskey. But I’m sure Fireball doesn’t count.
tip from bookseller: Do not get pissy when bookstores are reluctant to sell your stuff! It is basically a guarantee we never will. Approach it like a job interview, where you understand there are many factors to whether you get hired/your book gets bought by us, as opposed to “You’re gonna sell my stuff OR ELSE.” We’ve got a bottom line to think about (like SPD, who are annoying as fuck to deal with on this end, too) and the sad truth is that self-published and super-small press stuff is a hard sell. That said, Spencer, Imma send this on to a few coworkers and then hopefully our buyer because while I do not yet have the power to get things in the store, I know the people who do!
that’s really helpful advice, and thanks for the push! i can be contacted at [email protected] if your buyers are down
Seconding thiiiiiiiiiis. My store has an actual consignment program, which, on the bottom rung, means authors pay to put their books on our shelves and then if books sell, we will stock them pretty much indefinitely. You would be amazed how many authors approach us, without distribution for their book, and then become COMPLETELY OFFENDED by the prospect of consignment.
SPD is the worst, they once sent my store a huge poetry order in two eighty pound’ boxes, which were roughly like 3’x3’x3′, with only the most minimal packing material. I have never hated any distributor as much as I hated SPD when I was trying to wrestle those puppies onto my desk.
I resent that “buy cheap, buy used” apparently also includes “fraud,” but I guess that’s why I’m not a titan of industry. I also am unsure that hoping the post office goes under is a great idea, I am sorry your local mail employees are assholes but I doubt a for-profit enterprise would provide the same services the USPS does in rural or otherwise economically marginalized communities around the country so I’ll keep waiting in line for my stamps.
/off soapbox
Otherwise, I really love seeing small companies trying to buck the major monopolies that have a stranglehold on our media choices; how small presses work (+ earn a profit + pay authors fairly) was really cool to learn about.
Yes yes don’t commit fraud, people.
I might add, don’t publicly admit to committing fraud against one of your own customers.
Otherwise, very cool read.
Hear Hear re USPS and thank you!
ETA: also, I’m sure SPD is probably really obnoxious to deal with sometimes, but they have put out some really good work and I’ve known lots of people who worked for them who had nothing but good things to say/authors who did, so, the “FUCK SPD” thing kinda raised my eyebrows. It has been a few years, tho, so.
USPS and even stamps.com are listed as partners on shipstation’s website: https://www.shipstation.com/partners/
Congratulations on paying extra money so you can know random facts about the people who make your shipping labels I guess because (probably most of, at least some of) those boxes are still being carried by USPS: https://www.shipstation.com/about-us/
I talk to my mail dude and learn enough random facts about him for free.
Hey, I totally appreciate this, the tone is charming (are you trying to be charming? I am charmed) and direct and helpful to those of us who are self-publishing, like, soon, and who find direct and helpful advice very applicable.
Luckily the world of writing and publishing sets a low bar for what’s exciting.
As a current minion of the book industrial complex, I can confirm that this is 100% true.
“Pray every night that the post office goes bankrupt. It’s a wildly inefficient service that does the public more harm than good.” No. The US Post Office is the second largest employer in the country (right after Wal-Mart) and the largest unionized workforce in the country. They employ a huge number of veterans. They are pretty much essential to our democracy. Can you imagine what the shipping world would be like entirely privatized? You’d think media mail alone would make you sympathetic to the post office!
And seriously if you can’t figure out usps.com you need to hire some kind of assistant because it is dead easy. I used to use it every day at a small museum store and trained interns on the system in less than 30 minutes. They’ll bring you boxes! Pick it up at your door! Keep a running account for you! Stamps.com? I thought you started this press in 2013.
The post office is great, that was a cheap shot, and I shall decline to buy your books.
I don’t know anything about publishing, but THANK YOU for what you’re saying about designers. These days with Squarespace etc. there is absolutely no excuse not to have a decent looking, usable website. Good graphic design is slightly harder to come by, but just as necessary. It’s not like anybody is going to pick up your book at the store because they recognize the author name.
– a web designer who did her design thesis on book covers (anybody need a freelancer?)
that's really helpful advice, and thanks for the push! i can be contacted at [email protected] if your buyers are down
I know small presses hate distributors. I’ve worked for both a small press and a distributor. SPD has FOUR people in its office and 2 in its warehouse, trying to help small presses be professional, to get access to Amazon, Abrams, and bookstores, and yes, still remain in business.
Everyone along the chain is trying to make a buck. Getting pissed at distributors or bookstores (don’t forget, they are taking half the cost of the book up front too!) isn’t going to help you grow. Working with direct distribution from your website is obviously going to keep yr margins lowest, but if you ever get bigger than a one-man operation, you’re going to need 1) a warehouse and distribution center of your own and 2) independent sales reps. That’s great, if you want to handle all that yrself and cut out the middleman!
Yes, it makes sense for micropresses to do as much as possible themselves to reap the largest profits, but for anyone wanting to sell thousands of books, not just hundreds, it will be important to delegate, and pay for, those things that need extra people and services that one person just can’t handle. Maybe that will change if people do start finding books via presses and their websites, and bookstores and distributors will go out of business. But indie bookstores and Barnes and Noble don’t want to deal with thousands of tiny presses, which is how Abrams and SPD and PGW etc grew into being in the first place.
sweet article/guide
rly wish this existed ~4mos ago when starting to edit w my author on habitat’s first distributed book
grateful that my experience and this piece will make future work seem less like a gelatinous mass of unnavigable labor for negative money and an indefinitely long headache
Much of this is good advice! Some of this I am side-eyeing a great deal. A publisher that pays its authors in books, not actual money, does not seem like a legitimate press to me. A publisher that asks people to do professional design work and then pays them “eventually” is not a business but a hobby.
Yeah…that’s the bit I really didn’t get either.
Thanks for the post, Spencer. I’ve looked at HP Magcloud for print on demand services, but think going with a local printer may be a much better deal.
Yeah…that's the bit I really didn't get either.
I’m a book designer and want to thank you for saying that it’s important to have a book that looks great. Remainder tables are piled high with books that will never, NEVER be looked at. Why? Because the covers might as well have kick-me signs on them. “I Am a Boring Book” isn’t what you want your book to say, is it? I didn’t think so.
And in a shameless self-promo moment, I’d like to say that I’m hanging out my shingle as a consultant to self-pub authors. I’ve been kicking around in publishing for a looooong time & can probably make your life easier. Or at least more fun.
A lot of what Spencer writes is applicable not just to a small press but to an indie author. The USPS interface actually prints a mailing label maybe one in 5 times; the other 4 it suffers an unknown error or cannot validate an address. Book stores don’t want the hassle of dealing with mutliple distro networks, much less a singleton author no matter what nice stuff Kirkus Review has written. But I take away from this article some encouragement–1. big publishers don’t excel when it comes to building a reader fanbase, the one important thing that builds book sales and 2. being the boss means you can try various strategies, adjust, shift, constantly learn and refine what it means to be in the book publishing business today.
Great post – loved it all except the USPS part. Do Click-N-Ship with them and save a little (commercial rate – 10-15% savings depending on address). I shipped 800 packages of Kickstarter games to many countries and only 2 got lost (both to other countries, so prob not USPS fault). Tracking is awesome and free supplies and pickup for Priority.
Despite my USPS rant, I LOVED this article and your points are fantastic! =)
This article rocked. I learned your first (and last) point very quickly after my first few novels were published (by an indie press), that no one is going to care about me or my books as much as I do. Excellent tips and I enjoy your candidness!
This article rocked. I learned your first (and last) point very quickly after my first few novels were published (by an indie press), that no one is going to care about me or my books as much as I do. Excellent tips and I enjoy your candidness!
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This article is so helpful! I am also a web designer in Minneapolis, MN… I may learn a lot form this post…thanks! https://www.youtube.com/watch?v=CFQR6u0pt28
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